Privacy Policy
Last updated: 23 September 2026
Space To Stay Club ("Space To Stay", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, spacetostay.club, become a member of the Space To Stay Club, contact us or otherwise interact with us.
1. Information we collect
We may collect personal information that you provide to us, including:
Your name
Email address
Contact details
Membership information
Payment and transaction information
Information you provide when contacting us
Information you provide when making an enquiry
Any other information you choose to provide
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited and information about how you use our website.
2. How we use your information
We may use your personal information to:
Provide and manage your Space To Stay Club membership
Process payments and manage subscriptions
Provide access to member benefits and offers
Respond to enquiries and requests
Communicate with you about your membership
Send you information about Space To Stay, including new partners, places, offers and experiences
Improve our website, services and customer experience
Understand how visitors use our website
Measure and improve the effectiveness of our marketing
Comply with our legal and regulatory obligations
We will only use your personal information where we have a lawful basis to do so under applicable data protection law.
3. Marketing
If you have opted in to receive marketing communications from us, we may send you emails about Space To Stay, new partners, member benefits, offers, places to stay, food and drink, experiences and other relevant updates.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
You may still receive essential communications relating to your membership or services you have requested.
4. Membership and payments
If you join the Space To Stay Club, we will collect the information necessary to create and manage your membership.
Payments are processed securely through our payment provider. We do not store your full payment card details on our own systems.
Your payment provider may collect and process personal information in accordance with its own privacy policy.
5. Cookies and analytics
Our website may use cookies and similar technologies to help the website function, understand how visitors use the website and improve our services and marketing.
These may include analytics and advertising technologies such as Google Analytics and Meta Pixel where applicable.
Some cookies may be necessary for the website to function, while others may require your consent.
You can manage your cookie preferences through your browser or our website's cookie settings where available.
6. Sharing your information
We do not sell your personal information.
We may share your information with trusted third-party service providers where necessary to operate Space To Stay. These may include website and hosting providers, payment providers, email marketing platforms, analytics providers, advertising platforms and other service providers who help us operate our business.
We only share information where there is a legitimate reason to do so and take reasonable steps to ensure that your information is handled securely.
Some service providers may process information outside the UK. Where this happens, we will take appropriate steps to ensure your information remains protected in accordance with applicable data protection law.
7. Our partners
Space To Stay works with a range of hotels, accommodation providers, restaurants, cafés, bars and experience providers.
If you choose to interact directly with one of our partners, that business may collect personal information from you separately. Their use of your information will be governed by their own privacy policy.
Space To Stay is not responsible for the privacy practices of third-party businesses or websites.
8. How long we keep your information
We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected.
We may retain certain information for longer where we are legally required to do so, for example for accounting, tax or legal purposes.
If you unsubscribe from marketing communications, we will remove you from our marketing lists, although we may retain a record of your request so that we do not contact you again for marketing purposes.
9. Keeping your information secure
We take reasonable steps to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Your rights
Under UK data protection law, you may have the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how we use your information in certain circumstances
Object to certain uses of your information
Withdraw your consent where we rely on consent
Request the transfer of your personal information in certain circumstances
If you would like to exercise any of these rights, please contact us using the details below.
We may need to verify your identity before responding to your request.
11. Third-party websites
Our website may contain links to third-party websites, including hotels, accommodation providers, restaurants, cafés, bars and experience providers.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend checking the privacy policy of any third-party website before providing them with your personal information.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements.
Any updates will be published on this page and the "Last updated" date will be amended accordingly.
13. Contact us
If you have any questions about this Privacy Policy or how we use your personal information, please contact us at:
Space To Stay Club
Email: info@spacetostay.club